ABS Group Training | Policies & Discounts

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Policies & Discounts

How To Register

Please register online. Our registration site allows you to establish your own and password so that you may log on at any time to check your registration, payments, and training history.

To register online:

  • Go to our .
  • Find the course that you would like to attend. Click on the link of the desired course.
  • You will be taken to our registration site. From there, you can register yourself and/or team.

If you have questions, give us a call at 1-865-671-5823 or email us at traininginfo@abs-group.com.


Please check the detailed course description web page for any applicable prerequisite course or knowledge base before registering. ABS Group Training Services assumes all registrants have the necessary prerequisites and will accept no liability if the prerequisites are not met.

Team Discount

The Team Discount is our most popular discount. When you send three or more people from your organization to the same course and provide a single payment, you can deduct 10% from each registration. Registrations must be made at the same time. Take advantage of this opportunity to maximize your team's time and investment.

Combined Course Discounts

Attend multiple courses scheduled in the same week and at the same location and save up to $300. Discount is reflected in Combined Course price.

Email Offer Discount

If you received an email with a special offer, please use the discount code listed in the email when registering. On the payment page of your registration process, enter the discount code in the 'Discount Code' field and press 'Apply'.

Attend a Public Course and Get a Discount on an Onsite Course

Attend one of our public course offerings to get a first-hand view of how our courses can help your team. If you schedule an onsite offering of the same course at your facility within 6 months, we will credit the cost of the public course for one attendee against the onsite course fee. (The credit will be prorated proportionally to the length of the contracted onsite course compared to the length of the public course(s) you attended.)

Payment Options

Payment can be made by major credit card. Credit cards accepted are American Express (AX), Diners Club (DC), Discover (DS), MasterCard (MC) and Visa (VI). Payments can be made by Bank Transfers. Payments made by Bank Transfers are not refundable.

Refund Policy

We understand that issues arise that may prevent you from attending a course. To obtain a refund, please submit your notice of cancellation by e-mail or phone at least 15 business days before the course begins. Cancellations received within 15 business days of the course will not be refunded.

Payments made by Bank Transfers are not refundable.  However, you can send a substitute or transfer your registration to a future course offering within the next 12 months.

Did you get your confirmation e-mail?

ABS Group Training Services will send you two types of written (email) notices prior to a course. An acknowledgement notice informs you that we have received your registration request. A separate confirmation email notice will be sent to you when the course is confirmed (approximately four weeks in advance). If you have not received an acknowledgement email within 48 hours of registration and/or a confirmation email within four weeks of the course, please contact Customer Service at 1-865-671-5823.

Privacy Policy

We will treat your information with the same respect and concern we use for our own information. When you register for our courses, the information you provide will be used only to complete your order. We will secure your information by using the appropriate physical, electronic and managerial procedures to safeguard against unauthorized use. We will never divulge your e-mail address to third parties, except as required to process your information and for communication between you and the instructor.

Once you have opted into our e-mail distribution list, we may initiate limited communications with you, including our monthly newsletters, course updates and/or promotions. We promise to limit these communications both as to frequency and content, and not to make a nuisance of ourselves. Upon written request, we will remove you immediately from our distribution list.

Travel Policy

ABS Group Training Services is not responsible for the purchase of non-refundable airline tickets/travel arrangements or the cancellation/change fees associated with canceling a flight or other travel arrangements. ABS Group Training Services encourages attendees to call and confirm whether a specific course is confirmed before purchasing nonrefundable/penalty travel arrangements. Courses are subject to cancellation, and course dates and locations are subject to change; under these circumstances our liability is limited to reimbursement of tuition only.

Hotel Information

Some ABS Group Training Services courses may be held at a venue where special room rates have been negotiated. Specific information on those rates and the cutoff date will be listed under the Dates/Locations tab on the particular course page. To ensure accessibility to those rates, mention ABS Group and the course name and dates when making reservations and do so before the listed cutoff date.

Where a Location/Hotel Information link is given, there are a number of hotels listed that are near the training site which is an ABS facility. There are different instructions for each hotel regarding reservations and any possible special rates.

Since most hotel reservations can be cancelled without penalty close to the first day of the reservation, it is advisable to make reservations as soon as practicable. Be sure to check the hotel’s cancellation policy so that you are not charged with a cancellation fee or charge should the course not occur. ABS Group Training Services will not be liable for any such cancellation fees or charges per the Travel Policy above. For questions, call Customer Service at 1-865-671-5823.


Course fees include all manuals and course materials. For some courses, lunch and/or refreshments are also provided. Fees do not include accommodations or transportation. ABS Group Training Services reserves the right to change course fees at any time. Please check the for the latest information.

Dress Code

The dress code is Business Casual. If you attend a course at the ABS headquarters in Houston, your confirmation e-mail will indicate what articles of clothing are and are not appropriate.

Special Requirements

If you have special requirements or needs, contact Customer Service at 1-865-671-5823. ABS Group Training Services will be happy to accommodate your request to the best of our ability.

Personal Property

Attendees are responsible for all personal belongings during the course while in the hotel and other meeting space; this includes all breaks, lunch, and overnight accommodations. ABS Group Training Services does not assume responsibility for any missing or damaged articles.


Training courses offered by ABS Group Training Services have been selected for continuing education units by the International Association for Continuing Education and Training (IACET), the American Board of Industrial Hygiene (ABIH), Institute of Hazardous Materials Management (IHMM), National Environmental Safety and Health Training Association (NESHTA, formally NETA), Board of Certified Safety Professional (BCSP), Board of Environmental Safety and Health Auditor Certification (BEAC), American Industrial Hygiene Association (AIHA), National Environmental Health Association (NEHA), Exemplar Global, and many State Bar Associations. Learn more about our accrediting organizations.

Satisfaction Guaranteed

ABS Group Training Services guarantees the quality of our courses. If, for any reason, you are not satisfied with a course you have attended, please submit your constructive criticism in writing to the Training Director and ABS Group Training Services will refund your registration fee.

Transfer, Substitution, and Cancellation Policy

Substitution: Registrants who are unable to attend a course may, by letter or email, at any time before the course begins, designate a substitute for their registration.

Transfer: Registrants who are unable to attend a course may, by letter or email, up to 6 business days before the course begins, transfer to the next scheduled course. Course attendance must be completed within one year from originally scheduled course or course registration fee will be forfeited. Cancelations within 5 days of the commencement of the course will not be transferred or refunded.

Refunds: To obtain a full refund, please submit your notice of cancellation by e-mail at least 15 business days before the course begins. For ISO courses, to obtain a full refund, please submit your notice of cancellation by e-mail at least 25 business days before the course begins.

If it becomes necessary to cancel any course, ABS Group Training Services will notify you at least one week before the course begins and will enroll you in the next scheduled class, or refund your tuition. Courses are subject to cancellation, and course dates and locations are subject to change; under these circumstances our liability is limited to reimbursement of tuition only. Funds placed on "hold" must be used, transferred, or refunded within one year of the cancellation date.

Additional Information
  • No audio-recording or videotaping is permitted
  • ABS Group Training Services reserves the right to substitute an instructor(s)
  • Course prices are subject to change without notice

ABS Group Training Services does not discriminate in employment or admission of speakers or registrants to its programs or activities on the basis of race, color, religion, gender, age, mental illness, sexual orientation, disability, national or ethnic origin, veteran status, or any other basis prohibited by state or local law.

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